Terms of Use

Welcome to CutCutFilm.com (July Story LTD.). These Terms of Use govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms.

About Us

CutCutFilm.com is operated by July Story LTD., a company located in British Columbia, Canada. Our Business Number is BC1322114.

We provide professional video editing services. You submit your video files, and we edit them according to your instructions. Our goal is to deliver the final edited video within 24-48 hours, though this timeline may vary based on the complexity of the project and our current workload.

• You should provide clear and detailed instructions for the editing of your video to ensure the best results, but this is not mandatory, as our service is designed to be easy to use.
• You must have all necessary rights and permissions to upload and use the video content you submit.
• You are responsible for ensuring that the content you submit does not violate any laws or third-party rights.
• You are responsible for providing content in acceptable file formats as outlined on our website.

• All payments must be made in advance before the editing process begins.
• All prices are listed and charged in Canadian Dollars (CAD). If you place an order from outside Canada, your payment will be converted to your local currency based on your financial institution's exchange rate at the time of the transaction.
• CutCutFilm.com uses Stripe.com, a secure payment processing service, ensuring the highest level of safety for our customers' financial information. As such, CutCutFilm.com does not have access to any bank account details or sensitive payment information.
• We accept various payment methods as specified on our website.

• We aim to deliver the edited video within 24-48 hours, but this timeline is not guaranteed.
• Delivery times may vary based on the complexity of the project, the quality of the submitted materials, and our current workload.
• Clients are responsible for responding promptly to approval requests to avoid delays.

• For the $50 plan, we offer 1 revision per order.
• For the $150 and $350 plans, we offer up to 3 revisions per order.
• Additional revisions beyond these limits may incur extra charges.
• Revisions must be requested within 7 days of receiving the completed project.

• When placing an order, the total price (e.g., $50) already includes applicable taxes.
• In addition to the total price, a 10% service fee will be added, which covers additional features and support provided by CutCutFilm.
• This 10% service fee is separate from the price and taxes and applies to every order.

• Clients retain ownership of the original video content they provide.
• CutCutFilm retains the right to use completed projects in our portfolio or for promotional purposes unless the client opts out by notifying us in writing.
• Any proprietary elements added by CutCutFilm remain our intellectual property.

• We value your privacy and will treat your content with the utmost confidentiality. Your videos will not be shared with third parties without your consent, except as required by law.

• Clients can request an invoice by sending an email to info@cutcutfilm.com. The email should include the order number, your email address, and your full name.

• Refunds are not typically provided unless we are unable to deliver the service as agreed.
• Each refund request will be evaluated on a case-by-case basis.

• We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.
• Our total liability to you for any claim related to our services is limited to the amount you paid for the service.

• You agree to indemnify and hold CutCutFilm harmless from any claims, damages, or expenses arising from your use of our services, including violations of third-party rights or applicable laws.

• We reserve the right to use subcontractors or third-party services to fulfill editing tasks while maintaining the quality and confidentiality of your content.

• These Terms are governed by the laws of British Columbia, Canada. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in British Columbia.

• We reserve the right to modify these Terms at any time.
• Any changes will be effective immediately upon posting on our website.

If you have any questions about these Terms, please contact us at info@cutcutfilm.com.